Zoot Enterprises and MSU: Live long and prosper
by Jean Arthur
A Klingon dictionary and traditional Vulcan valediction, "Live long and prosper," helped cement a friendship between MSU's linguist-president and a local CEO.
President Geoff Gamble gave fellow polyglot and Star Trek aficionado Chris Nelson, Zoot Enterprises president and CEO, the Klingon text. It was a gesture of appreciation for more than a decade of a technical and academic relationship, and now scholarships and internships.
"Chris Nelson is a Trekkie," said Gamble whose own bookshelf includes a copy of Klingon lexicon. "Over the years, Chris has lectured on campus, offered guest instruction in classes and hired many MSU alumni." A Billings native and graduate of Eastern Montana College (now MSU-Billings), Nelson joined advisory councils for both the College of Engineering and computer science department.
Shown are some MSU alums now working at Zoot: (Front row, left to right) Zoot president Chris Nelson, Jessica Moe, Rainey Peuse, Susan Sheard, Travis Tuss and Brian Thomas. (Back row) Jason Allerdings, Mike Kellogg, Nikki Nearly, Jim Orham and Jeff Williams.
Photo by Jean Arthur
Of Zoot's 110 employees, nearly half are MSU alumni or students, many from MSU's computer science department. Each year, two MSU College of Engineering computer science students receive a $1,000 scholarship from Zoot. The company credits the students for their character, integrity, initiative, creativity, commitment to community and software expertise.
"It is a great honor for Zoot to support such fine students," said Nelson. "Many of our employees have come from MSU, and we have always been thrilled with their ability. Sponsoring two computer science scholarships has been a positive way for us to give something back to the university community."
While on internship, the students tackle real-world software design and support challenges.
Zoot provides "instant customized credit decisioning for financial institutions and other credit grantors," said Nelson. "We produce the industry's best decisioning systems that led to long-term relationships with seven of the top 10 banking companies in America."
Nelson launched the Bozeman-based Zoot in 1990, operating his credit application analysis business from his basement. Zoot, a Nelson-family nickname, soon outgrew its subsurface surroundings. Five moves and eight buildings later, Zoot's new home at Four Corners is a 35-acre campus called Galactic Park. It can support up to 2,500 employees in five buildings. The 177-acre Galactic Park subdivision includes plans for 142 residences, a dozen like-minded businesses, a day care, a lodge for visitors and an extensive trail system.
The new facility opened fall 2002, and has the capability to carry 4.5 million telecommunications connections at a time via 48 strands of fiber optics cable connecting Zoot to the world. Zoot processes more than 250,000 credit applications a day for customers such as Bank of America and Washington Mutual Bank.
"Our new campus houses all the computers and people in one building with better redundancy to our systems," said programmer Paul Kneeland, who is pursuing a computer science degree from MSU. "For example, we have two fuel cells, two generators and the power company so that if there is ever a disaster that knocks out power, we have four backup power sources. Our customers would see no down time."
One of the more attractive elements of working for Zoot, however, is employee down time.
"Each department has a monthly outing," said Kneeland. "Last month we played volleyball during the work day. We have a serious job and take a lot of pride in our work, but it's important to take time out, have fun then refocus."
The best thing about working for Zoot just might be the business suit. Zoot holds a dip and dye party where employees tie-dye T-shirts, the Zoot business suit.
"We at MSU of course wish 'Qapla' for Zoot and all our alumni," said Gamble, adding that Qapla means "success" in Klingon. "Innovative businesses like Zoot are helping to form a new knowledge-based economy that is making a positive difference in our state, our community and our university."